| 1. I have a technical question; can you help me? |
| We are more than happy to help our customers with any technical questions they might have. Unfortunately due to the volume of calls we ask that you please submit your technical questions through the Contact Us section and your email will be responded to in a timely manner. |
| last updated - 2010-01-07 19:49:53 |
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| 2. How much does it cost to ship an item? |
| Towards the completion of your order you will see a menu which contains your shipping cost and various shipping services. |
| last updated - 2010-01-07 19:22:04 |
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| 3. How long does it take to get my parts? |
| Parts that are in stock will usually take between 3-5 business days depending on your location (*within the lower 48 states). Some parts that are on back order will naturally take longer and will be shipped once the item is back in stock. International shipments can vary due to customs and duties.
*Please note all JDM parts are shipped directly from Japan and may take slightly longer due to customs. |
| last updated - 2010-01-07 19:25:52 |
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| 4. Do you ship Internationally? |
| AQ Motorsports|Harman Motive ships internationally on a regular basis. We would be more than happy to accommodate our overseas customers. |
| last updated - 2010-01-19 18:37:52 |
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| 5. What shipping companies do you use? |
| We primarily use FedEx, UPS & USPS for standard shipments. |
| last updated - 2010-01-07 19:37:06 |
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| 6. Can you ship my stuff cheaper? |
| Our shipping calculator is based on the total dimensional weight and will automatically discount your shipping towards the completion of your order. All items shipped are insured to their full value. |
| last updated - 2010-01-19 18:39:01 |
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| 7. Are duties and taxes included in your shipping quotes and charges? |
| No. International customers assume all taxes and duties charges. |
| last updated - 2010-01-07 19:32:39 |
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| 8. What should I do if I don't see a part I want on your website? |
| We are constantly updating our online catalog with new products! If you do not see what you are looking for please send us an email (Contact Us) and we will gladly accommodate you and the part/item you are inquiring for. |
| last updated - 2010-01-19 18:36:26 |
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| 9. Does AQ Motorsports|Harman Motive offer dyno tuning services? |
| AQ Motorsports|Harman Motive is not offering tuning services at this point in time. Please check back for updates. |
| last updated - 2010-01-19 18:35:05 |
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